Latest Support News |
| Windows 8 email Client |
| March 20, 2013 12:05 PM |
The default email client provided with windows 8 does not support pop3 email. You will be required to install a compatible email client such as windows live mail.
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| read more |
| Posted by: Rk Griffiths |
| **UPDATE** Email delivery issues via Gmail.com |
| February 8, 2013 2:50 PM |
| Hosted Google and Gmail email is now delivering as expected, all qued mail will be sent to the relevant user accounts. |
| read more |
| Posted by: Rk Griffiths |
| Broadband Alert |
| December 3, 2012 4:10 PM |
Due to the recent inclement weather conditions in the UK, BTW have advised that this has had a significant impact on their network infrastructure
As a result of these conditions BTW have declared MBORC (Matters Beyond our Reasonable Control) in the following 11 areas for all repair activities with effect from 14:00 30 November 2012.
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| read more |
| Posted by: Rk Griffiths |
| Service Outage October 5th 2012 |
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Further to the service interuption we experienced between the hours of 10.30am - 16:00pm We sincerely apologise to all of our customers who may have had difficulty accessing their websites and email. This was caused by damage to our network cables as the result of a road traffic incident.
Following a full investigation we will of course be taking any steps necessary to prevent a reoccurance of this unforseen event. |
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| Posted by: |
| Email Server issue |
| July 18, 2012 9:10 AM |
| We are currently experiencing an outage of email across the network, we are aware of the situation and working to a resolve as fast as possible. |
| read more |
| Posted by: Rk Griffiths |
| Spam service update |
| July 9, 2012 |
| During the maintenance window on Sunday 8th of June 2012 we took the opportunity to fully update the anti-spam services. This has now been fully updated, which has added a wide range of known spam sources. |
| read more |
| Posted by: Rk Griffiths |
| General Server Maintenance |
| July 2, 2012 |
| We will be carrying out maintenance across several systems on Sunday 08/07/2012. |
| read more |
| Posted by: Rk Griffiths |
| ADSL Outages |
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| Some users maybe experiencing intermittant connection problems. A team has been sent to the faulty node to rectify as soon as possible. The areas affected are as follows.. |
| read more |
| Posted by: Rk Griffiths |
| **DROA Domain Transfers** |
| July 1, 2011 9:40 AM |
| We are aware that a company called DROA ( Domain Registry of America ), are postal mailing and emailing domain owners with an attempt to confuse the owner into paying for domains not held with them. |
| read more |
| Posted by: Support |
| Email connections rejected *UPDATE* |
| June 3, 2011 2:25 PM |
| We have been informed that the routing issues currently preventing clients from collecting email via mail applications should be resolved by 21:30 tonight. |
| read more |
| Posted by: Support |
| Email connections rejected *UPDATE* |
| June 3, 2011 2:25 PM |
| A fix was attempted early hours of this morning which has resolved a small part of the issue affecting clients collecting pop3 email directly to the their desktops. We have been informed further fixes are required. |
| read more |
| Posted by: Support |
| Email connections rejected |
| June 2, 2011 2:15 PM |
| We have been made aware of networks issues regarding email from the pop.proweb.net server. |
| read more |
| Posted by: |
| IP Swap / Realm Swing |
| May 27, 2011 3:30 AM |
| On the 27th of June there will be a realm swing of certain broadband users. If your broadband username ends in @business-dsl.co.uk you may be affected. Any queries please email support@proweb.net or call the office on 0115 9202010 |
| read more |
| Posted by: Support |
| A new settings file for the (email Address) mailbox has just been released |
| January 14, 2010 11:20 AM |
| We have become aware of a new Viral/Trojan infection stating that your email settings have been updated and that you need to follow a link to apply. |
| read more |
| Posted by: Proweb Support |
| Net Users Warned Of Social Networking Virus |
| December 16, 2009 12:30 PM |
| Internet users are being warned to watch out for a new computer virus targeting popular social networking sites in the run up to Christmas. |
| read more |
| Posted by: Proweb Support |
| Proweb Outage |
| September 11, 2009 9:55 AM |
| Routing to and from Proweb, affected in various places around the country. |
| read more |
| Posted by: Proweb Support |
| SafeData Upgrade |
| November 11, 2009 12:10 PM |
| As of midday the 12th of November the SafeData servers will be unavailable due to a scheduled update. We expect this to take no longer than 4 hours. |
| read more |
| Posted by: Proweb Support |
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